In normally, you will receive your order in 7-20 business days from the date that it is placed. We have built large warehouses in mainland China and the US, and we hope to deliver the items to you as soon as possible in the shortest possible time.
How we fulfilled your order?
Step 1: Reviewing
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Step 2: Printing
In this step, we will print shipping labels and product lists. Please note that the product list will be an important basis for you to check whether the product is correct. For some multi-package orders, you will receive multiple lists, please review carefully to ensure that all the products are received.
Step 3: Packaging
We will pick products according to your shopping list, these products and the shopping list will be packaged together, and the shipping label will be attached.
Step 4: Handing over
After we contacted the shipping carrier, they will take the package from our warehouse. After the package is scanned by the shipping carrier, the tracking number will be automatically synchronized to your order. At that time, you will receive an email or SMS notification to track the package.
How long for you to receive the order?
We offer two shipping methods as below:
Postal Shipping(10-20 Business Days).
Express Shipping(7-10 Business Days).
*We offer free postal shipping for all the orders over $99.
Postal Shipping service:
Order processing: 3-7 days. Order delivery: 10-20 days. The items you ordered will reach you within 13-25 days.
Express Shipping service:
Order processing: 3-7 days. Order delivery: 7-10 days. The items you ordered will reach you within 10-15 days.
After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 3-7days; however, it can also be affected by the item's stock status. Please note that this does not include holidays and weekends.
It does take longer for us to process pre-order items, please refer to our campaign/product page for more detailed information.
Notice: Please Keep in mind that the above-suggested shipping time is no deadline. Uncontrollable factors such as mailing volumes, holidays and weather determine whether deliveries can be made early or on time. Please wait 5-10 days more after the estimated time of arrival.
If you have any further questions, please contact our customer services at email@example.com.
During week-long Chinese holidays, Chinese National Day and New Year, services from certain suppliers and carriers may be affected, which means that deliveries for order placed around these holidays may be delayed 3-7 days.
Special Situation Reminder
Due to the severe global situation of the COVID-19 epidemic and the suspension of most flights, the freight capacity of major routes has been greatly reduced. The control measures adopted by various countries will directly affect capacity, freight, processing speed and delivery time. The specific impact of time will vary from country to country. Please wait 10-25 days more after the estimated time of arrival.